Customer Centric Approach to Rebranding : Social Media Week Lagos 2020 Master Class
Think of your customer when Rebranding. Take them on the journey. Let them understand and be with you when you arrive.
Brands that are committed to customer centricity focus on what the customer wants and needs and develop products and services around that.
Brands focus on building relationships designed to maximize the customer’s product and service experience
When properly done, a rebrand is a huge opportunity to restructure and develop new & improved strategies that will enrich businesses and create closer bonds with Customers
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